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Privacy Policy

Effective Date: January 23, 2026

At Superior Answering & Secretarial Service, Inc. (dba ASuperior Contact Center), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website and contact forms.

Information We Collect

We collect information you voluntarily provide when you express interest in our services. This includes:

  • Contact Data: Name, email address, and phone number.

  • Inquiry Data: Information regarding your business needs and the reason for your message.

  • Technical Data: Like most websites, we may collect IP addresses and browser types via cookies to improve site functionality and user experience.

How We Use Your Information

We use your information strictly for the following purposes:

  • To respond to your inquiries and provide the specific service information you requested.

  • To facilitate communication between our team and yours.

  • To maintain the security and integrity of our website.

  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Processing and Storage (HubSpot)

We use HubSpot as our third-party data processor to manage customer relationships and store contact form submissions. By submitting your information, you acknowledge that your data will be transferred to HubSpot for processing. You can review their security and compliance standards in the HubSpot Data Processing Agreement.

Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons to enable our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target our users' interests to enhance the experience on our online properties.

Through our use of HubSpot, the following categories of cookies may be deployed:

Strictly Necessary: Essential for the website to function, such as security, network management, and accessibility. You cannot opt out of these. Performance & Analytics: These cookies (like _hstc and hubspotutk) help us understand how visitors interact with our site, helping us find errors and improve the user journey. Functionality: Used to remember choices you make (such as your username or language) to provide a more personalized experience. Advertising/Tracking: These record your visit to our site, the pages you have visited, and the links you have followed to make our communications more relevant to your interests.

You have the right to decide whether to accept or reject cookies.

  • Browser Controls: You can set or amend your web browser's cookie settings to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas may be restricted.
  • HubSpot Opt-Out: Because we use HubSpot, an __hs_opt_out cookie will be used if you choose to opt-out, which tells our system not to track your specific visit details.

In addition to our own cookies, third parties (such as HubSpot or Google Analytics) may also serve cookies through this site for analytics or advertising purposes. We do not control these third-party cookies; please refer to the respective third party’s privacy policy for more information.

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons.

Mobile Messaging Privacy

We are committed to protecting your privacy. This section addresses our practices regarding your mobile data.

  • No Sharing of Mobile Information: We do not share, sell, or rent your mobile phone numbers or any SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.

  • Information Collection: We collect your phone number only when you voluntarily provide it through our opt-in forms. This data is used solely to provide the information you requested from our contact center.

  • Exclusions: The only exception to the above is sharing information with service providers (such as SMS aggregators or platforms) who help us deliver our messages to you. These providers are contractually prohibited from using your data for their own purposes.

Your Rights and Choices

Depending on your location, you have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the data we have on file for you.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Request that we delete your personal data (the "Right to be Forgotten"), provided we are not required by law to retain it.

  • Opt-Out: You may opt out of future communications from us at any time by clicking "unsubscribe" in our emails or contacting us directly..

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or loss. However, please remember that no internet transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Effective Date" at the top of this page will indicate when the last changes were made.

Contact Us

If you have any questions or would like to exercise your data rights, please contact us at:

ASuperior Contact Center | 800-344-6470 | hello@ascc365.com